Elzra Shop Contact Form

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Thank you for contacting us. If you require replacement components (outside of Canada), please read the following:

In most cases, we cover the costs for replacement components and games. While we always declare support related packages as warranty items with low value, some countries may add additional fees on your shipment once it passes through customs. This is especially true for packages going to the Unites states and the EU. Unfortunately, we cannot cover these costs.

These fees may include (but are not limited to):

Customs Fees
Tariffs
Brokerage Fees
Duty & Taxes

For more information regarding these costs, please refer to your local government. 

Thank you for your understanding.

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